The backbone of our company when it comes to giving the customer all that they need, and when issues may develop, providing the needed communication that sets us apart from the rest of the industry.

Our customer service people not only work within a defined geographic area, but also as a single source point of contact for national accounts, and volume shippers. This means seamless integration of information and communication delivered by one person deeply committed to exceeding your expectations.

Through the use of EDI, web-based, fax or phone, loads are tendered. Managing and maintenance the correct schedules and fuel surcharge schedules generate billing to customers at an annual rate of correctness 99.2% of the time.

Thru satellite communications, customers are able to track their loads via our web site.

Our Maintenance Department keeps the company MOVING. Maintenance is critical for the overall safety, efficiency and productivity of the company. Under the guidance of our Maintenance Director, David Gomez and his staff, they keep trucks operating at peak performance, helping our drivers stay safe and our customers happy.

Becoming Green…Going Green, we hear about it all the time now. McKelvey Trucking joined the Smart Way program so we could learn to do our part in helping to preserve and clean the environment. In February 2004, our commitment to this program was recognized by the US Environment Protection Agency. Today, all of us at McKelvey are committed to reducing vehicle emissions and recycling when we can.

David Gomez
Director of Maintenance